Shipping Policy

Thank you for shopping with HouseEase! We strive to ensure a smooth and hassle-free shipping experience for all our customers. Please take a moment to review our shipping policy.

Processing Time: Orders are typically processed within 1–3 business days, excluding weekends and holidays. Once your order has been processed, you will receive an email with tracking information. Please note that during peak seasons or sales events, processing times may be slightly longer.

Shipping Rates & Methods: Shipping charges are calculated at checkout based on your delivery address, the weight of your order, and the shipping method you select. We offer various shipping options to cater to your needs, including standard, expedited, and express delivery. You will be able to review and choose your preferred shipping method during checkout.

Delivery Times: Delivery times depend on your location and the shipping method selected. Standard shipping typically takes between 5–10 business days, while expedited and express options may take less time. Please note that delivery times are estimates and can vary depending on factors such as weather, holidays, or delays with the carrier.

International Shipping: We currently ship to a variety of international destinations. Please note that international orders may be subject to customs duties, taxes, and other charges imposed by the destination country. These additional fees are the responsibility of the customer, and we encourage you to check with your local customs office for further details.

Order Tracking: Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment on the carrier’s website.

Damaged or Lost Shipments: While we make every effort to ensure your order arrives in perfect condition, if your item arrives damaged or is lost in transit, please contact us immediately at support@houseease.shop. We will work with you to resolve the issue and ensure that you are satisfied with your purchase.

Contact Us: If you have any questions about your order or need assistance with shipping, feel free to contact our customer support team at support@houseease.shop. We are here to help!